Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Shopping Policy

At PETAUSTINWEAVERD INC, we strive to provide a smooth and enjoyable shopping experience. Please review our Shopping Policy to understand our practices regarding orders, payments, and delivery.

1. Ordering

  • Product Availability: All products are subject to availability. If an item is out of stock or discontinued, we will notify you and provide options for alternatives or a refund.
  • Order Confirmation: Once you place an order, you will receive an order confirmation email with details of your purchase. Please review this information and contact us immediately if there are any discrepancies.

2. Payments

  • Payment Methods: We accept various payment methods, including credit/debit cards and other online payment options. Payment is processed securely through our payment gateway.
  • Payment Security: We use industry-standard security measures to protect your payment information. Our site is encrypted and secure to ensure the safety of your transactions.

3. Pricing

  • Prices: Prices are listed in [Currency] and are subject to change without notice. Sales tax and shipping costs are calculated at checkout.
  • Promotions: Discounts and promotional offers are applied as specified and may be subject to terms and conditions. These offers cannot be combined unless explicitly stated.

4. Shipping

  • Shipping Methods: We offer various shipping options. Shipping costs are calculated based on the delivery address and selected shipping method.
  • Processing Time: Orders are typically processed within [X] business days. Delivery times vary based on location and shipping method.
  • Delivery: Delivery times are estimates and may vary due to factors beyond our control. We are not responsible for delays caused by shipping carriers.

5. Order Changes

  • Modifications: If you need to modify your order, contact us as soon as possible. Changes can only be made before the order is processed and shipped.
  • Cancellations: Orders can be canceled before they are processed. Once an order is in transit, cancellations will follow the return policy procedures.

6. Returns and Exchanges

  • Returns: For information on returning products, please refer to our Refund and Returns Policy.
  • Exchanges: To exchange an item, follow the return procedure and place a new order for the replacement item.

7. Customer Service

  • Support: For any questions, concerns, or assistance, contact our customer service team at [Email Address] or [Phone Number]. We are here to help with any issues related to your order or shopping experience.

8. Privacy

  • Data Protection: We respect your privacy and handle your personal information in accordance with our Privacy Policy. Your data is used solely for processing orders and enhancing your shopping experience.

9. Terms of Use

  • Agreement: By using our website and making a purchase, you agree to our Shopping Policy, Terms of Service, and Privacy Policy.

Thank you for shopping with PETAUSTINWEAVERD INC. We are dedicated to providing you with excellent service and high-quality products.